Support
Support
Need help with Resonate? Here's how to reach us, no ticket number required.
Before you email
Setup, the WIP chart, Insights metrics, or the glossary are all covered in the Documentation. Questions about what Resonate does and doesn't do with your data are covered in the Trust Center. Both are usually faster than an email round trip.
Email us
For a bug, a feature request, an installation problem, or anything else, email us directly.
What to expect
We're a small team, not a ticketing queue. We read every email ourselves and usually reply within a couple of business days. Include your Jira site URL and what you were trying to do, it saves a round trip.